Pour toute information et détails en français concernant la livraison, S.V.P. cliquer sur le lien de notre page Livraison.
WHERE WE SHIP
Own The Couture ships everywhere in Canada via Canada Post Expresspost.
We also ship to customers residing in the United States. Deliveries are made by UPS for all deliveries destined to New York City, NY and all other deliveries in the U.S. are handled by Canada Post Expresspost / United States Postal Service.
Own The Couture also ships to the following European countries and deliveries are handled by UPS:
Bosnia and Herzegovina
We will ship items within 2 business days after receiving cleared payment from Monday to Friday excluding weekends and holidays.
All packages shipped by Own The Couture are insured to cover the cost of the package and require a signature.
Own The Couture cannot ship to a post office box since a signature is required for every delivery.
Free shipping across Canada for purchases totalling $250 or more. For Canadian purchases under $250 there is a flat shipping rate of $15.
Own The Couture ships from our warehouse in Montreal. If you reside in a major center in either the Province of Ontario or Quebec, Canada Post's delivery standard for this region is one day. If you reside in major cities in other Provinces outside Ontario or Quebec shipping will take 2 days to arrive from time of departure. Shipping to rural areas will take between 3 to 5 days.
A flat rate of $25 is charged for shipping to a U.S. address. For orders destined to the U.S., any duties or taxes levied against packages arriving from outside the United States are determined by U.S. Customs and Immigration and are the responsibility of the recipient.
Shipping to the U.S. will take 4 to 6 days. Own The Couture is not responsible for packages delayed by the postal service or customs inspections.
A flat rate of $75 is charged for shipments to the above selected European countries. Purchases destined outside of Canada are subject to import duties and tariffs during customs inspections. The buyer is responsible for all duties, taxes, tariffs and other expenditures that are incurred during the shipment.
Shipping to most European countries will take 4 to 6 days.
Own The Couture is not responsible for packages delayed by the postal service or customs inspections.
PICK UP FROM OWN THE COUTURE OFFICES
For the Montreal area customers, if you wish you also have the option to pick up your purchase directly from our office and therefore save the shipping fee.
In order to pick up from our offices, at checkout, simply select "Pick Up at Own The Couture office" as a Shipping method and the shipping fee will be removed. You will then be contacted by our Customer Service to make an appointment to pick up your purchase.
All packages shipped by Own The Couture are tracked and we will send an email notification which will include Canada Post or UPS tracking information when your package has shipped.